Latest Achievement:
Earned Bachelor of Science in Cybersecurity - May 2026
Current Role:
Technical Support Specialist II at DHR Health
I am a bilingual IT professional currently working as a Technical Support Specialist II at DHR Health in South Texas. I support enterprise Windows environments, Active Directory, VPN connectivity, desktop deployments, and healthcare systems in a fast paced hospital environment.
As a Technical Support Specialist II, I provide enterprise-level technical support for desktops, laptops, mobile devices, healthcare applications, VPN connectivity, and user account administration. I also assist with deployments, troubleshooting, and maintaining operational continuity across multiple departments.
I earned my Bachelor of Science in Cybersecurity from Southern New Hampshire University in May 2026 and continue expanding my experience in enterprise support, networking, cybersecurity, and Linux systems.
• Active Directory Administration
• Windows & Linux Support
• VPN & Remote Access Troubleshooting
• Hardware Deployment & Imaging
• Cybersecurity Fundamentals
• Networking & TCP/IP
• Ticketing Systems & End User Support
• Python, Java, C#, and C++
MendozaNet HomeLab
• Self-hosted website using Caddy
• Active Directory domain environment
• WireGuard remote access VPN
• Pi-hole DNS filtering and monitoring
• Proxmox virtualization environment
• Linux and Windows server management
• Remote dashboard integrations and monitoring
• Cybersecurity and networking lab experimentation
Bachelor of Science in Cybersecurity
Southern New Hampshire University
Graduated May 2026
Associate of Science in Computer Science
South Texas College
May 2014
• Fortinet Certified Fundamentals in Cybersecurity
• Getting Started in Cybersecurity 3.0
• Introduction to the Threat Landscape 3.0
• English / Spanish Bilingual
• Leadership & Team Coordination
• Customer Service Experience
• Fast-Paced Enterprise Environments
Commencement May 2026
Mood: